All YOKKAO products carry a 30 day guarantee against manufacturing defects. YOKKAO warranty does not cover used, wear and tear or misused products. YOKKAO reserves the right to request the return of defective merchandise for inspection before approving a claim. Please consider to cover the shipping and handling cost. The item will be analyzed to evaluate if it is a manufacturing defect or a created damage. If the customer tries to fix up the product themselves, the warranty will be automatically lost. Previous of starting any warranty process we need to receive a copy of original receipt and a picture of the proposed manufacturing defect.
If you purchased your YOKKAO products from a third-party retailer, please contact them directly for your warranty.
We will only warranty items purchased from www.yokkao.com.
If you experience an issue within this time period, please email Customer Service at email@example.com